I was making the attempt to purchase a vehicle from Dominion Chevrolet in Richmond, Va.My wife and I had been in contact with a salesman at Dominion Short Pump concerning purchasing a 2007 to 2008 Tahoe.
After a couple of days of contact, the salesman called us and told us he had found the tahoe with the options that we had asked for. We told the salesman that leather was a must. DVD and moonroof if the price was right. The salesman called us and told us that he had a vehicle for us and wanted us to come in and see the vehicle.
I was sleeping and the salesman talked to my wife. He told her that the vehicle had leather but no dvd or moonroof. After I had awakened, I called the salesman and he confirmed that the vehicle ( 2008 tahoe LT ) did have leather and possibly a dvd ( which was different than what he told my wife ). I had to go to work and asked my wife to go and see the vehicle and make the purchase if it was what we wanted.
My wife and a friend of hers, drove 35 minutes to Short Pump at night to see the car. She then, calls me on the phone and tells me the Tahoe did not have leather nor the dvd. She was annoyed as well as I. Then, the salesman tried the "bait and switch" trick.
He shows her a vehicle that was much more expensive thinking she was dumb enough to fall for it. She calls me back and explains what was happening and I then ask her to put the salesman on the phone and I basically told him that he was a liar and dishonest salesman. My question is, how could Dominion Chevrolet allow these types of practices to go on. I will say that I would not shop there nor would I reccommend them to anyone else.
Review about: Vehicle Purchase.